Privacy Policy

Privacy Policy for Supraa

Effective Date: [DD/MM/YYYY] | Last Updated: [DD/MM/YYYY]

Welcome to [Your App Name] (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food and grocery delivery services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, delivery address, payment details, and account credentials.
• Usage Data: Browsing history, search preferences, and interaction with our app.
• Device Information: IP address, device type, operating system, and app version.
• Location Data: Real-time location to provide delivery services.
• Transaction Information: Order history, payment methods, and receipts.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders efficiently.
• Improve and personalize your app experience.
• Provide customer support and resolve complaints.
• Send notifications regarding order status and promotions.
• Detect and prevent fraudulent activities.
• Comply with legal obligations.

3. How We Share Your Information

We may share your information with:

• Delivery Partners: To fulfill and deliver your orders.
• Payment Providers: To process payments securely.
• Service Providers: For analytics, marketing, and customer support.
• Legal Authorities: If required by law or for fraud prevention.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission is 100% secure.

5. Your Rights & Choices

• Access & Update: You can update your personal information through the app settings.
• Opt-Out: You can opt out of promotional messages via app settings.
• Delete Account: Request account deletion by contacting support.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze app performance.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app, and continued use of our services indicates acceptance of the updated policy.